SMRTR TechFeb 22, 2025PYMNTS

An Ode to Malls as Gen Z Craves IRL Experiences

SMRTR summary

Gen Z is driving a resurgence in mall popularity, seeking real-life experiences and connections. Malls are evolving beyond traditional retail, incorporating entertainment, housing, and mixed-use spaces. Features like indoor ski slopes, waterslides, and co-working hubs are attracting younger shoppers. This shift reflects changing consumer preferences and the blending of online and offline shopping behaviors, with malls becoming social destinations and backdrops for social media content.

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