Zocdoc CEO: ‘Dr. Google is going to be replaced by Dr. AI’
SMRTR summary
Zocdoc CEO Oliver Kharraz predicts artificial intelligence will replace "Dr. Google" as people increasingly turn to AI chatbots for medical advice, but his company maintains strict boundaries against providing medical guidance. While Zocdoc uses AI for scheduling through its assistant "Zo," Kharraz refuses to cross into medical advice territory, citing safety concerns about AI's overconfidence and lack of appropriate curiosity when patient stakes are high.
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