SMRTR AIMay 4, 2026Dev.to

The part of building an AI receptionist nobody talks about

SMRTR summary

Building an AI receptionist sounds simple — pick a voice, write some prompts, connect a phone number — but the real challenge lies in the infrastructure underneath. Telephony compliance, latency optimization, API reliability, state management, and drift detection can take six to eight months to get right. Most cheap providers ship the demo, not the production system, and customers pay the price when bookings fail silently.

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