The 3 questions to answer to take AI from experimentation to impact
SMRTR summary
Most companies are excited about AI, but turning that excitement into real results requires answering three key questions: Are employees and governance ready? Are AI tools accessible? Do workers have the right capabilities? Less than half of companies have formal AI governance frameworks, creating risky gaps. AI tools must fit naturally into existing workflows, and agents should act like skilled colleagues — delivering insights and taking action, not just answering questions.
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