SMRTR AIAug 19, 2025ZDNet

Scammers are sneaking into Google's AI summaries to steal from you - how to spot them

SMRTR summary

Scammers are exploiting AI search features by inserting fake customer service phone numbers into Google's AI Overviews and OpenAI's ChatGPT results. Victims who call these numbers are tricked into sharing payment information, resulting in fraudulent charges. The problem is particularly dangerous with AI search because users see only one result rather than multiple options to verify legitimacy. To protect yourself, avoid using AI search for contact information and instead visit company websites directly.

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