SMRTR AIDec 22, 2025PYMNTS

Retailers Turn to AI and Robotics to Keep Christmas Fulfillment on Track

SMRTR summary

Major retailers like Amazon, Walmart, and Target are deploying AI and robotics as essential infrastructure to handle holiday shopping surges. AI systems now orchestrate real-time inventory positioning, route optimization, and demand forecasting, while autonomous robots handle heavy lifting tasks up to 50 pounds, reducing worker injuries and processing higher volumes. These technologies also tackle post-holiday challenges, with AI detecting fraudulent returns and analyzing social media trends to rapidly adjust product assortments, fundamentally reshaping how retailers manage seasonal demand spikes.

SMRTR provides this summary for quick context. The original article belongs to PYMNTS.

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