OpenAI is building AI agents for everything. Will everyone use them?

SMRTR summary
OpenAI's ChatGPT Work lets non-engineers use AI agents that connect to email, calendars, Slack, and other work tools to complete complex tasks on their own. Available for $20 a month, the product aims to bring the same AI-powered productivity that software engineers already enjoy to accountants, doctors, and other white-collar workers. Adoption remains a challenge, though, with less than 1% of individual subscribers currently using the agentic tool.
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