SMRTR AIDec 8, 2025PYMNTS

OpenAI Found 75% of Workers Say AI Has Improved Their Output

SMRTR summary

OpenAI surveyed 9,000 workers and found that 75% reported AI improved their work speed or quality, with employees saving 40-60 minutes daily and heavy users saving over 10 hours weekly. The findings showed AI enabling new capabilities, with coding messages increasing 36% among non-technical workers and three-quarters completing previously impossible tasks. These results contrast sharply with recent MIT research suggesting most organizations see zero return on AI investments, highlighting ongoing debate about workplace AI effectiveness.

SMRTR provides this summary for quick context. The original article belongs to PYMNTS.

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