Employees Enter Sensitive Data Into GenAI Prompts Too Often

Employees are inadvertently sharing sensitive data through generative AI tools, according to Harmonic research. 8.5% of analyzed GenAI prompts contained sensitive information, primarily customer data (45.77%). Employee data, legal, financial, security, and code were also exposed, raising data security concerns.

Experts recommend careful implementation of GenAI to avoid competitive disadvantages while mitigating risks. Suggestions include tracking inputs, using paid plans, increasing visibility, classifying sensitive data, enforcing workflows, and training employees on responsible use. Balancing GenAI benefits with cybersecurity risks is crucial for organizations.