SMRTR AIJan 13, 2026TechCrunch

Doctors think AI has a place in healthcare – but maybe not as a chatbot

SMRTR summary

Healthcare professionals are embracing AI's potential in medicine but favor behind-the-scenes applications over patient-facing chatbots like OpenAI's new ChatGPT Health. While over 230 million people weekly consult ChatGPT about health issues despite risks of medical misinformation, doctors believe AI's greatest value lies in automating administrative tasks that consume half their time, allowing them to see more patients and reduce healthcare access delays that currently stretch three to six months for primary care appointments.

SMRTR provides this summary for quick context. The original article belongs to TechCrunch.

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