A tale of two incident responses: How our AI assistant found the root cause 3.5x faster
SMRTR summary
Grafana Labs tested its new AI assistant against human engineers during a real production incident caused by AI-generated SQL code that crashed their database. The AI tool, called Assistant Investigations, identified the root cause in 8 minutes while the human on-call team took 28 minutes, demonstrating how AI can accelerate incident response by analyzing metrics, logs, and traces simultaneously.
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