SMRTR AIJan 12, 2026ZDNet

5 ways to grow your business with AI - without sidelining your people

SMRTR summary

Colgate-Palmolive demonstrates how businesses can leverage AI for growth while maintaining human oversight by focusing on solving actual business challenges rather than replacing workers. The company's chief data officer emphasizes keeping humans central to AI processes through structured governance, mandatory training programs, safe exploration environments like their internal AI Hub, and measuring success through revenue increases and efficiency gains across global operations.

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