40% of Tasks in Africa’s Growing Tech Outsourcing Sector May Be Affected by AI by 2030

AI could automate 40% of tasks in Africa's growing tech outsourcing sector by 2030, particularly impacting entry-level and customer experience roles. To address this challenge and unlock the industry's $35 billion potential, the report recommends AI-driven upskilling programs, focusing on transitioning workers to higher-paying roles, and implementing policies to address gender disparities in automation vulnerability.