SMRTR AIJan 5, 2026ZDNet

40 million people globally are using ChatGPT for healthcare - but is it safe?

SMRTR summary

Over 40 million people worldwide are using ChatGPT for medical advice, with 5% of all ChatGPT messages globally concerning healthcare topics like symptom diagnosis and insurance appeals. This surge coincides with rising healthcare costs, as many Americans face premium increases averaging 114% due to expired pandemic subsidies. However, leading AI chatbots provide dangerously inaccurate medical information 13% of the time, raising serious safety concerns about relying on AI for health guidance instead of qualified medical professionals.

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