Sonos workers shed light on why the app update went so horribly

Sonos released a major update to its mobile app in May, resulting in widespread user complaints about missing features and bugs. The company expects to spend $20-30 million to fix the app and miss its annual revenue target by $200 million. The app's failure is attributed to 20 years of outdated code and infrastructure. The update was rushed to support the launch of Sonos' new wireless headphones, but the complexity of the redesign led to significant issues. Sonos' stock has dropped 25% this year, and the company has canceled annual bonuses and merit-based raises.