Millions Lost Money. Cash App Had No One to Call. Now 46 States Are Demanding Answers.
SMRTR summary
Block, Inc. agreed to pay $45 million to settle a 46-state investigation into Cash App's failure to protect 59 million users. The platform allowed fraud-prone account creation, lacked real customer support, and misled vulnerable users about fund safety. Block must now provide live support and properly investigate fraud complaints.
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