Intel ditches human customer support for 'one of the first of its kind in the semiconductor industry' system made up of Copilot-powered AI agents
SMRTR summary
Intel replaced phone support with "Ask Intel," an AI assistant on Microsoft's Copilot Studio that handles warranty, troubleshooting, and cases. This comprehensive AI system reduces costs and streamlines semiconductor customer support operations.
SMRTR provides this summary for quick context. The original article belongs to TechRadar.
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