SMRTR TechJun 28, 2025Wired

Fancy Airplane Seats Have Nowhere Left to Go—So What Now?

SMRTR summary

Airlines are competing to redefine luxury in business class, moving beyond physical space to focus on personalized experiences. The industry is shifting towards human-centered design, adaptive technology, and wellness features to create emotionally resonant journeys. Key innovations include mood-sensitive lighting, biometric responsiveness, and interactive entertainment systems. United, Air France, Qatar Airways, and new entrant Riyadh Air are introducing enhanced suites, gourmet dining, and cutting-edge technology to elevate their premium offerings in 2025.

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