How We Cut up to 80% of Engineering “Chores” Using AI Agents in Jira
SMRTR summary
Atlassian's Jira engineering team cut up to 80% of time spent on repetitive maintenance tasks by building agentic workflows powered by Jira work items as prompts. Two concrete examples show this in action: AI agents now triage and fix flaky tests in minutes instead of hours, and have merged over 500 stale feature flag cleanup PRs in 70 days — all with engineers staying in control of what ships.
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