SMRTR ProgrammingSep 24, 2024HackerNoon

How to Figure Out What Users Want, Fast

SMRTR summary

A startup's attempt to launch a new process automation platform on AppSumo resulted in only 12 sales, prompting a deep dive into software reviews for insights. The team discovered valuable user feedback, preferences, and feature requests by analyzing competitor reviews. This method proved faster and more insightful than traditional market research techniques. The startup ultimately failed due to time constraints, but the experience highlighted the power of review analysis in understanding customer needs and potentially achieving product-market fit. A new tool called Reviewradar now uses AI to quickly analyze millions of software reviews, offering startups a shortcut to valuable market insights.

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