SMRTR ProgrammingDec 27, 2024Daily.dev

Developer Experience at American Express

SMRTR summary

American Express is improving developer experience through initiatives like an onboarding bootcamp and the Amex Way Library. VP Michelle Swartz discusses balancing standardization with flexibility using "Paved Roads," emphasizing the importance of leadership support, measuring success, and building community to enhance the company's tech credibility.

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