Why the Starbucks AI inventory tool failed at full scale
SMRTR summary
Starbucks rolled out an AI inventory tool to all 11,300 North American stores by late 2025, then scrapped it months later. Physical issues like reflective surfaces and spotty Wi-Fi caused miscounts, and outdated backend systems made real-time updates impossible. The fallout hit supplier NomadGo hardest — the 30-person startup lost most of its workforce.
SMRTR provides this summary for quick context. The original article belongs to Daily.dev.
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