Users accepted wrong AI answers 80% of the time with confidence inflated by 11.7%, a phenomenon Wharton researchers call "cognitive surrender," warning that reliance on agreeable AI chatbots may gradually erode independent thinking.

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Users accepted wrong AI answers 80% of the time in a Wharton study, prompting researchers to coin "cognitive surrender" — the tendency to outsource decisions to AI, potentially eroding independent thinking.

Wharton researchers coined ‘cognitive surrender’ to describe what happens when people let AI think for them

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