OpenAI Unveils Product to Hone AI Voice and Chat Agents
SMRTR summary
OpenAI launched "Presence," a new product helping businesses deploy AI voice and chat agents for customer support and sales. Unlike a self-serve tool, it's enterprise-only, guided by OpenAI engineers. Early users include BBVA, SoftBank, and IAG, with OpenAI already using it for its own phone support.
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