New Research Finds Why Some Surveyed Workers Don’t Trust Agentic AI

A YouGov study for Pegasystems shows that while 58% of employees use AI agents, many have concerns. These include worries about work quality (33%), lack of human intuition (32%), and accuracy of AI responses (30%). The research emphasizes the need for careful AI adoption in businesses. Experts recommend understanding AI's limitations, creating clear policies, and maintaining human oversight. Companies must balance AI benefits with employee concerns for successful integration.