Move Over, Chatbots: Agentic AI is Here to Run Retail
SMRTR summary
Tech companies are launching AI-powered retail solutions that actively perform complex tasks with minimal human input. Google Cloud, Salesforce, Zebra Technologies, and others are offering AI tools to improve customer experiences, product search, inventory management, and recommendations. These systems can handle multimodal interactions, automate order management, and provide personalized shopping assistance, potentially impacting certain retail job functions and decision-making processes.
SMRTR provides this summary for quick context. The original article belongs to PYMNTS.
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