SMRTR AISep 30, 2025Forbes

Lufthansa Bets Big On AI To Cut 4,000 Jobs

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Lufthansa Group announced a restructuring plan eliminating 4,000 jobs, primarily administrative positions in Germany, as it doubles down on artificial intelligence and automation to boost profits. The company aims to achieve 8-10% profit margins and over €2.5 billion in annual cash flow by 2028-2030 through digital transformation and adding 230+ new aircraft. Lufthansa has deployed AI across operations including predictive maintenance, cargo booking, dynamic pricing and customer service, positioning itself at the forefront of aviation's shift toward AI-driven efficiency.

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