In The Future We’ll All Be Bosses And Have 100 Artificial Assistants
SMRTR summary
Companies are rapidly deploying AI agents to automate business processes, with OpenText predicting everyone will soon manage teams of hundreds of digital assistants. United Airlines reduced problem resolution time from 30 to 4 minutes and IBM uses agents to handle 94% of HR issues for 300,000 employees. While this promises productivity gains and cost savings, it raises security and employment concerns, though experts believe workers will shift toward managing AI systems rather than being replaced entirely.
SMRTR provides this summary for quick context. The original article belongs to Forbes.
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