SMRTR AINov 4, 2025Forbes

Coca-Cola’s Latest Ads Fail To Make the Case For Using AI

SMRTR summary

Coca-Cola released new AI-generated holiday ads but faced criticism despite employing 100 people for production and extensive manual touch-ups, raising questions about whether AI provided real benefits. The backlash reflects broader public skepticism toward AI adoption, as companies struggle to demonstrate clear problem-solving value rather than simply using trendy technology. Many AI initiatives fail because businesses don't identify specific issues to solve, leading to marginal improvements that don't justify the investment or controversy.

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