SMRTR AIMay 31, 2026PYMNTS

AI Tackles the Paperwork Problem Blocking America’s Housing Permits

SMRTR summary

Denver used to approve only 37% of building permit applications on the first try, with incomplete submissions creating endless back-and-forth delays. Now, the city has signed a five-year, $4.6 million contract with CivCheck, an AI tool that catches missing documents and errors before applications reach human reviewers, targeting an 80% first-try approval rate. Honolulu, Seattle, and Austin are rolling out similar tools, signaling a broader shift toward using AI to fix upstream paperwork problems rather than hiring more staff.

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