SMRTR AIApr 12, 2026PYMNTS

AI Is the New Sales Associate in Physical Retail

SMRTR summary

Physical retailers are deploying AI-powered shopping assistants like Guitar Center's Rig Advisor and Vitamin Shoppe's touch screens to replace stretched sales staff and provide instant product guidance. These AI tools are transforming stores into hybrid digital-physical spaces, with shoppers using AI spending 25% more on average at retailers like Walmart.

SMRTR provides this summary for quick context. The original article belongs to PYMNTS.

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