SMRTR AIAug 30, 2026ZDNet

91% of professionals say their firm still falls short on AI - how to fix that

SMRTR summary

A Thomson Reuters survey of 1,800 professionals found 91% say their companies aren't getting real value from AI, largely due to "tool blast," where firms deploy too many tools without clear goals. Companies that succeed focus on specific use cases and test tools before committing, rather than adopting AI broadly without direction.

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